At Smart Clothing, we’re committed to getting your orders to you as quickly, safely, and affordably as possible no matter where you are in Sri Lanka.
ORDER PROCESSING
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All orders are processed within 1–2 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next working day.
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Once processed, your order is packed with care and handed over to our courier partners for delivery.
ESTIMATED DELIVERY TIME
We aim to deliver your orders within the following timelines:
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Colombo & Suburbs: 2–3 working days
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Other Areas: 3–5 working days
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Please note: Delivery times may vary based on your location, local conditions, and the performance of our courier partners. Delays may also occur during public holidays or peak periods.
ORDER TRACKING
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Once your order has been dispatched, you will receive a tracking number via email or SMS.
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You can use this number to check the live status of your delivery on the courier's tracking portal.
COURIER PARTNERS
We work with reliable and experienced third-party logistics providers to ensure fast, secure, and professional delivery service.
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All deliveries are handled with care
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Couriers will contact you if they are unable to reach your location or need further directions
ADDITIONAL NOTES
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Please ensure that the shipping address and contact number provided during checkout are accurate to avoid delivery issues or delays.
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If your parcel has not arrived within the expected timeframe, feel free to contact our support team at info@smartclothing.lk or via WhatsApp at +94 71 438 0985 / +94 72 438 0985